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At qinmin.shop, we want you to feel confident with every purchase. If something isn’t right, we offer a straightforward return process.

30-Day Return Window
You may request a return within 30 days of receiving your order.

Eligibility for Returns
To qualify for a return:

Items must be unused, unworn, and in original condition

All original packaging must be included

Proof of purchase (order confirmation or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items
Certain items are not eligible for return:

Personalized or custom-made products

Perishable goods

Items marked as final sale

Return Process
To initiate a return, contact us at:
📧 info@qinmin.shop

Please include:

Order number

Reason for return

Photos (if applicable)

We will provide return instructions after approval.

Refunds
Once your return is received and inspected:

Approved refunds will be issued to your original payment method

Processing time: 5–10 business days

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect

Original shipping fees are non-refundable

Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery.